Returns & Exchanges
At Miss Mosa By Akanksha, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 14-day return and exchange policy for all unworn items. We are committed to ensuring you feel confident and beautiful in our designer collections.
Return Process
- 1.Initiate Request
Visit our online returns portal or email our support team with your order number and reason for return within 14 days of delivery.
- 2.Quality Check
Ensure the garment is in its original condition, unworn, and unwashed, with all Miss Mosa designer tags and original packaging intact.
- 3.Pack and Ship
Securely pack your items and use the prepaid shipping label provided via email, or drop off the package at your nearest authorized courier point.
- 4.Refund Processing
Once our atelier inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
